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City Crosswalk

CHANGE MANAGEMENT

CHANGE MANAGEMENT 

Our change management services are crafted to guide you through the complexities of transformation, ensuring that every aspect of change is not just managed but embraced by your workforce. 

 

We have deep expertise in the art of change, with certifications from Prosci, CCMP, and practical application as well as theoretical knowledge of multiple change disciplines from Kotter’s to Kubler Ross.  

Strategic
Alignment

Define and ensure strategic alignment among leaders and stakeholders based on a common vision, guiding principles, business readiness and performance metrics. 

Stakeholder
Analysis

Identify and understand all stakeholders affected by the change to tailor our change management strategies to address specific issues.

Change Impact
Assessment

Conduct a thorough assessment of how the proposed changes will impact processes, systems, culture, and people. 

Strategy
& Planning

Create a detailed change management plan that outlines the objectives, strategies, and tactics for managing the transition. 

Stakeholder
Engagement

Actively engage stakeholders through various channels, including champion networks, town halls, workshops, focus groups, and one-on-one sessions. 

Multi-Channel
Communications

Develop comprehensive multi-level communication plans to ensure that all stakeholders are informed about the change, its benefits, and its impact. 

Learning
& Training

Design and deliver tailored training programs to equip employees with the skills and knowledge they need to adapt to the changes. 

Resistance & 
Metrics Management

Proactively identify potential sources of resistance to change to develop targeted strategies to address concerns and foster acceptance.

Activities & Capabilities Include:

Change Management & Adoption Engagements 

WORKDAY
ADOPTION

CONSUMER PRODUCTS

Adoption and change management supporting a Workday deployment for a consumer products company.

TRANSFORMATION
ADVISORY

CONSUMER PRODUCTS

Transformation inclusive of organization design, process optimization, and change for a consumer products company.

CHANGE
MANAGEMENT

MANUFACTURING

Change management and adoption for a manufacturing company enhancing operational efficiency through new technology.

TECHNOLOGY
ADOPTION

FINANCIAL SERVICES

Adoption and change management for a financial services firm migrating to a new cloud technology platform.

TRANSFORMATION
ADVISORY

ENERGY & UTILITIES

Transformation inclusive of organization design, process optimization, and change for an energy and utilities company.

MERGER
INTEGRATION

FINANCIAL SERVICES

Merger integration transition leadership for an integration of two leading financial institutions. 

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